Bartek Equine LLC, Terms & Conditions 2024 v1
These Terms & Conditions govern all commercial transactions by Bartek Equine LLC with its customers and are valid from January 1st, 2024 until further notice and unless informed differently in writing by BEL. Bartek Equine LLC reserves the right to change terms and conditions at any time.
Ordering
Bartek Equine LLC products can be ordered in the following 3 ways:
Via our Distribution Partners
www.bartekequine.com/buy
Via Bartek Equine LLC webshop (*)
www.bartekequine.com/buy
Via Email (**)
info@bartekequine.com
(*) to place an online order, you will need to register as a Bartek customer. Once registered, you will receive a Bartek customer code and account access.
(**) for your convenience, a Bartek Equine LLC Order Form is available in our Resource Library (www.bartekequine.com/resources).
Acceptance of orders
BEL reserves the right to accept, confirm or reject any order at its own discretion. Order acceptance does not imply nor create any for BEL to sell products to customers in the future.
Payment
Bartek Equine LLC accepts payment via:
- Credit Card (Visa, Master Card, American Express)
- PayPal
- Check and money order
Delivery
Ex Bartek Warehouse, shipping costs will be charged.
Packaging
Twin™ Shoes are packed in boxes of 10 pairs (except Size 4, which is 5 pairs per box) and include an Application/Installation Guide.
Twin Shoe Gapper™ is packed per single unit and includes a Usage Guide.
Hoof Mapper™ is packed per single unit and includes a Usage Guide.
Shipping
In-stock orders received by 2:00pm CST are typically shipped the same day.
Orders within the Continental USA are mainly shipped using UPS Ground.
UPS will NOT deliver to PO Boxes.
International orders/shipments via our Distribution Partners only (www.bartekequine.com/buy)
Returns
Before returning any product, please call us to get a Return Authorization Number.
Returns if approved with a Return Authorization Number, are subject to a 20% re-stocking fee and the customer is responsible for paying return shipping charges.
Returns must be returned in their original packages within 30 days of receipt.
We will not accept returns on items over 30 days from the original purchase date.
Proof of purchase is required with all returns.
Sales Tax
Sales tax is charged on all Wisconsin, Illinois, Oklahoma, Indiana, Pennsylvania, Georgia, Michigan, Washington, Minnesota, North Carolina, Ohio, Virginia and Kansas orders. No sales tax is charged for orders from other states.
Prices
The prices on our website are the most recent. We reserve the right to change prices, terms and conditions at any time. Prices on our website exclude shipping costs and exclude Sales Tax.